Are you ready to take the next step in your career journey? The Customer Service Specialist Jobs in Malaysia at G2G offer a rewarding opportunity with a salary of RM 1500 to 3000 per month. This role, perfect for candidates with 1 to 3 years of experience, is a full-time position in 2026 that requires you to work on-site in Kuala Lumpur.
If you are passionate about helping people and enjoy creating positive experiences, this job allows you to connect with customers, solve problems, and grow professionally in a supportive and dynamic environment.
Job Details:
- Title: Customer Service Specialist Jobs in Malaysia at G2G
- Company: G2G
- Location: Malaysia, Kuala Lumpur
- Salary: MR 1500.00-MR 3000.00per month
- Education: Secondary // Bachelor Degree / Diploma in Related Field
- Experience: 1-3 Years of Experience in Related Field
Job Overview:
G2G is currently in search of a Customer Service Specialist who is both motivated and dynamic. This position necessitates a commitment to delivering exceptional customer service, exceptional communication skills, and the ability to solve problems.
Responsibilities of Customer Service Specialist Jobs in Malaysia at G2G:
- Respond to customer inquiries in a timely manner through live chat, email, and phone.
- Efficiently and effectively address customer complaints.
- Offer customers product information and support.
- Accurately manage orders, returns, and exchanges.
- Work in conjunction with other departments to guarantee customer satisfaction.
- Retain documentation of transactions and interactions with customers.
Education and Qualifications:
- A high school diploma or its equivalent is necessary.
- It is advantageous to possess prior experience in customer service.
- Expertise in customer service software and Microsoft Office.
- Outstanding interpersonal and communication abilities.
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Benefits of Customer Service Specialist Jobs in Malaysia at G2G:
- Competitive Salary
Enjoy a rewarding salary of MR 1500 to MR 3000 per month that reflects your skills and dedication, providing financial stability and motivation. - Career Growth Opportunities
G2G supports professional development through training programs and promotions, helping you advance in your career path over time. - Health Insurance Coverage
Comprehensive health benefits ensure you and your family have access to medical care, giving peace of mind and security. - Paid Time Off and Holidays
Take advantage of paid leave and public holidays to rest, recharge, and maintain a healthy work-life balance. - Dynamic Work Environment
Work in a lively and supportive workplace where teamwork and collaboration are encouraged, making daily tasks enjoyable. - Skill Development
Gain expertise in customer service software, problem-solving, and communication, enhancing your professional skillset. - Recognition and Rewards
Your hard work and dedication are acknowledged through rewards and appreciation, fostering motivation and engagement. - Team Collaboration
Collaborate with various departments, learning from colleagues and building strong professional relationships. - Job Stability
As a full-time position in a growing company, this role offers long-term job security and consistent income. - Positive Impact on Customers
Make a difference daily by helping customers, solving their problems, and creating memorable experiences.
How To Apply for Customer Service Specialist Jobs in Malaysia at G2G?
Candidates who are interested in applying should submit their resume and cover letter through the link provided.
Conclusion:
In summary, the Customer Service Specialist role at G2G in Malaysia offers a competitive salary of RM 1500 to 3000 per month, full-time work in 2026, and opportunities for career growth. It is ideal for individuals with 1 to 3 years of experience who are passionate about delivering exceptional customer service. With a supportive work environment, health benefits, and a chance to make a real impact, this position is a perfect step forward in your professional journey.
Frequently Asked Questions:
Does the company provide health benefits?
Absolutely. Employees receive health insurance coverage to ensure access to medical care and overall well-being.
Can I work remotely for this position?
This role is primarily on-site in Kuala Lumpur to ensure direct collaboration and excellent customer support.
What skills are most important for success in this role?
Strong communication, problem-solving, patience, and proficiency in customer service software and Microsoft Office are key to excelling.
