Control Centre Operator Position In UK At Yodel 2025-Yodel is seeking a dedicated Control Centre Operator at its Hatfield depot in the UK for 2025. This role is essential for the real-time coordination of parcel delivery operations, ensuring timely and efficient services. The ideal candidate will have strong analytical skills, quick decision-making abilities, and experience in fast-paced logistics environments. With a salary of £23,774 per year, this permanent position offers career growth opportunities, skill development, and the chance to work at the heart of Yodel’s delivery network.
Key Details:
- Job Title: Control Centre Operator Job in UK at Yodel
- Location: Hatfield, Hertfordshire, AL10 9TR, UK
- Employer: Yodel
- Job Type: Permanent
- Salary: £23,774 per year
- Experience Required: 1–2 years
- Education Requirement: High School Diploma or equivalent
Qualifications and Skills:
- High school diploma or equivalent qualification
- Experience in control room or operations environment is advantageous
- Strong problem-solving and decision-making abilities
- Excellent written and verbal communication skills
- Proficient in computer systems and monitoring tools
- Ability to multitask under high-pressure conditions
- Attention to detail with strong data analysis skills
- Knowledge of health and safety regulations is beneficial
- Flexible to work weekends and holidays
Key Responsibilities:
Operational Monitoring:
- Track parcel movements and vehicle locations using monitoring systems
- Identify and resolve delivery issues promptly
- Coordinate with drivers and field staff for smooth operations
Incident Management:
- Address incidents affecting delivery schedules
- Escalate critical issues to operations and customer service teams
- Ensure accurate documentation of incidents and resolutions
Communication and Coordination:
- Maintain seamless communication with depot personnel and transporters
- Provide real-time updates on delays or operational challenges
- Collaborate with cross-functional teams to improve efficiency
Data Analysis and Reporting:
- Monitor KPIs and operational performance
- Generate consistent reports and identify trends
- Recommend improvements based on data insights
Health and Safety Compliance:
- Follow UK health and safety protocols
- Report any safety incidents immediately
- Ensure operational practices meet safety standards
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Benefits of Working at Yodel:
- Stable Employment: Long-term opportunities with a leading UK delivery service
- Competitive Salary: £23,774/year, with potential shift premiums and overtime
- Modern Work Environment: Access to advanced tracking and communication tools
- Career Development: Opportunities to progress to senior operator or operations management
- Training & Development: Comprehensive programs covering systems, safety, and dispatch procedures
- Flexible Shifts: Evening and weekend work available
- Collaborative Workplace: Supportive, team-oriented environment
- Paid Leave & Holidays: Annual leave, public holidays, and sick leave in line with UK labor laws
- Pension Contributions: Employer contributions toward future financial security
- Employee Discounts: Access to rewards programs and promotions
- Healthcare Access: NHS services for legally employed staff
- Job Satisfaction: Key role in ensuring timely and accurate parcel deliveries
- Technology Exposure: Hands-on experience with professional logistics software and real-time communication tools
- Diverse Workforce: Inclusive environment welcoming employees from all backgrounds
Career Path:
Control Centre Operators at Yodel can advance to:
- Senior Control Operator
- Team Leader
- Operations Manager
Who Should Apply?
- Individuals with experience in operations or control rooms
- Candidates with strong analytical and multitasking skills
- Those comfortable working in a fast-paced, high-pressure environment
- People willing to work flexible shifts, including weekends and holidays
Application Process: How to Apply?
- Visit the official Yodel careers page or designated job portal
- Locate the Control Centre Operator – Hatfield listing
- Submit your CV/resume along with required qualifications
- Complete any additional assessments requested by Yodel
- Wait for interview invitation and follow instructions carefully
Conclusion:
The Control Centre Operator position at Yodel UK 2025 is an excellent opportunity for candidates seeking a challenging, rewarding role in logistics. With a salary of £23,774 per year, comprehensive training, flexible shifts, and clear career advancement, this role puts you at the heart of parcel delivery operations. If you have strong decision-making skills, enjoy a fast-paced work environment, and want to grow within a leading logistics company, apply now to join Yodel’s Hatfield depot.
Frequently Asked Questions:
What does a Control Centre Operator at Yodel do?
They monitor deliveries, track driver activity, manage incidents, and ensure smooth operations using specialized logistics software.
What qualifications are required?
High school diploma or equivalent, computer skills, analytical abilities, problem-solving, and prior operational experience is a plus.
Is Yodel sponsoring work visas?
Yodel generally requires candidates to have existing UK work authorization; visa sponsorship is rare.
